:root{--primary: #2196F3;--primary-dark: #1976D2;--primary-light: #BBDEFB;--primary-lighter: #E3F2FD;--secondary: #FF9800;--secondary-dark: #F57C00;--secondary-light: #FFE0B2;--success: #4CAF50;--success-light: #C8E6C9;--warning: #FF9800;--warning-light: #FFE0B2;--danger: #F44336;--danger-light: #FFCDD2;--info: #2196F3;--info-light: #BBDEFB;--gray-50: #FAFAFA;--gray-100: #F5F5F5;--gray-200: #EEEEEE;--gray-300: #E0E0E0;--gray-400: #BDBDBD;--gray-500: #9E9E9E;--gray-600: #757575;--gray-700: #616161;--gray-800: #424242;--gray-900: #212121;--text-primary: var(--gray-900);--text-secondary: var(--gray-600);--text-disabled: var(--gray-400);--bg-primary: #FFFFFF;--bg-secondary: var(--gray-50);--bg-tertiary: var(--gray-100);--color-background: #FFFFFF;--color-background-dark: var(--gray-900);--color-surface: #FFFFFF;--color-surface-hover: var(--gray-100);--color-surface-dark: var(--gray-800);--color-surface-hover-dark: var(--gray-700);--color-border: var(--gray-300);--color-border-strong: var(--gray-400);--color-border-dark: var(--gray-700);--color-border-strong-dark: var(--gray-600);--color-primary: var(--primary);--color-primary-dark: var(--primary-dark);--color-success: var(--success);--color-success-light: var(--success-light);--color-success-dark: #2E7D32;--color-error: var(--danger);--color-error-light: var(--danger-light);--border-color: var(--gray-300);--border-radius: 8px;--border-radius-lg: 12px;--border-radius-sm: 4px;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px rgba(0, 0, 0, .1);--shadow-lg: 0 10px 15px rgba(0, 0, 0, .1);--shadow-xl: 0 20px 25px rgba(0, 0, 0, .15);--spacing-xs: 4px;--spacing-sm: 8px;--spacing-md: 16px;--spacing-lg: 24px;--spacing-xl: 32px;--spacing-2xl: 48px;--transition-fast: .15s ease;--transition-normal: .25s ease;--transition-slow: .35s ease;--z-dropdown: 1000;--z-sticky: 1020;--z-fixed: 1030;--z-modal: 1040;--z-popover: 1050;--z-tooltip: 1060}*{margin:0;padding:0;box-sizing:border-box}html{font-size:16px;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;direction:ltr}html[dir=rtl],body[dir=rtl]{direction:rtl;text-align:right}html[dir=rtl] input,html[dir=rtl] textarea,html[dir=rtl] select,html[dir=rtl] .ltr,body[dir=rtl] input,body[dir=rtl] textarea,body[dir=rtl] select,body[dir=rtl] .ltr{direction:ltr;text-align:left}.layout.rtl,.login-page.rtl{direction:rtl}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,sans-serif;color:var(--text-primary);background-color:var(--bg-secondary);line-height:1.5}[dir=rtl] body,body[dir=rtl]{direction:rtl}.ltr{direction:ltr!important;text-align:left!important}h1,h2,h3,h4,h5,h6{font-weight:600;line-height:1.2;margin-bottom:var(--spacing-md)}h1{font-size:2rem}h2{font-size:1.5rem}h3{font-size:1.25rem}h4{font-size:1.125rem}h5{font-size:1rem}h6{font-size:.875rem}p{margin-bottom:var(--spacing-md)}a{color:var(--primary);text-decoration:none;transition:color var(--transition-fast)}a:hover{color:var(--primary-dark)}.page-container{padding:var(--spacing-lg);max-width:1400px;margin:0 auto}.page-header{margin-bottom:var(--spacing-xl)}.page-title{display:flex;align-items:center;gap:var(--spacing-md);font-size:1.75rem;font-weight:700;color:var(--gray-900);margin-bottom:var(--spacing-sm)}.page-title svg{width:32px;height:32px;color:var(--primary)}.page-description{color:var(--gray-600);font-size:.9375rem;margin:0}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:var(--spacing-md);margin-bottom:var(--spacing-xl)}.stat-card{background-color:var(--bg-primary);border-radius:var(--border-radius-lg);padding:var(--spacing-lg);box-shadow:var(--shadow-sm);display:flex;align-items:center;justify-content:space-between}.stat-card-content{display:flex;flex-direction:column}.stat-card-label{font-size:.8125rem;color:var(--gray-500);margin-bottom:var(--spacing-xs)}.stat-card-value{font-size:1.5rem;font-weight:700;color:var(--gray-900)}.stat-card-value.text-success{color:var(--success)}.stat-card-value.text-danger{color:var(--danger)}.stat-card-value.text-warning{color:var(--warning)}.stat-card-value.text-purple{color:#9333ea}.stat-card-icon{width:48px;height:48px;display:flex;align-items:center;justify-content:center;border-radius:var(--border-radius)}.stat-card-icon svg{width:28px;height:28px}.stat-card-icon.icon-indigo{background-color:var(--primary-lighter);color:var(--primary)}.stat-card-icon.icon-green{background-color:var(--success-light);color:var(--success)}.stat-card-icon.icon-red{background-color:var(--danger-light);color:var(--danger)}.stat-card-icon.icon-yellow{background-color:var(--warning-light);color:var(--warning)}.stat-card-icon.icon-blue{background-color:var(--info-light);color:var(--primary)}.stat-card-icon.icon-purple{background-color:#f3e8ff;color:#9333ea}.action-buttons{display:flex;flex-wrap:wrap;gap:var(--spacing-sm);margin-bottom:var(--spacing-xl)}.action-btn{display:inline-flex;align-items:center;gap:var(--spacing-sm);padding:var(--spacing-sm) var(--spacing-lg);font-size:.875rem;font-weight:500;border-radius:var(--border-radius);border:none;cursor:pointer;transition:all var(--transition-fast)}.action-btn svg{width:18px;height:18px}.action-btn:disabled{opacity:.6;cursor:not-allowed}.action-btn-primary{background-color:var(--primary);color:#fff}.action-btn-primary:hover:not(:disabled){background-color:var(--primary-dark)}.action-btn-green{background-color:var(--success);color:#fff}.action-btn-green:hover:not(:disabled){background-color:#388e3c}.action-btn-blue{background-color:#2563eb;color:#fff}.action-btn-blue:hover:not(:disabled){background-color:#1d4ed8}.action-btn-red{background-color:var(--danger);color:#fff}.action-btn-red:hover:not(:disabled){background-color:#d32f2f}.action-btn-indigo{background-color:var(--primary);color:#fff}.action-btn-indigo:hover:not(:disabled){background-color:var(--primary-dark)}.content-panel{background-color:var(--bg-primary);border-radius:var(--border-radius-lg);box-shadow:var(--shadow-sm);overflow:hidden}.tabs{display:flex;border-bottom:1px solid var(--border-color)}.tab-btn{display:flex;align-items:center;gap:var(--spacing-sm);padding:var(--spacing-md) var(--spacing-xl);font-size:.875rem;font-weight:500;color:var(--gray-500);background:none;border:none;border-bottom:2px solid transparent;cursor:pointer;transition:all var(--transition-fast)}.tab-btn svg{width:18px;height:18px}.tab-btn:hover{color:var(--gray-700)}.tab-btn.active{color:var(--primary);border-bottom-color:var(--primary)}.filters{display:flex;flex-wrap:wrap;gap:var(--spacing-md);padding:var(--spacing-lg);border-bottom:1px solid var(--border-color)}.filter-search{flex:1;min-width:200px;position:relative}.filter-search-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--gray-400);display:flex;align-items:center}.filter-search-icon svg{width:18px;height:18px}.filter-search input{width:100%;padding:var(--spacing-sm) var(--spacing-sm) var(--spacing-sm) 40px;font-size:.875rem;border:1px solid var(--border-color);border-radius:var(--border-radius);transition:border-color var(--transition-fast)}.filter-search input:focus{outline:none;border-color:var(--primary)}.filter-select{padding:var(--spacing-sm) var(--spacing-md);font-size:.875rem;border:1px solid var(--border-color);border-radius:var(--border-radius);background-color:#fff;cursor:pointer;transition:border-color var(--transition-fast)}.filter-select:focus{outline:none;border-color:var(--primary)}.source-list{divide-y:var(--border-color)}.source-item{display:flex;align-items:flex-start;justify-content:space-between;padding:var(--spacing-lg);border-bottom:1px solid var(--border-color);transition:background-color var(--transition-fast)}.source-item:hover{background-color:var(--bg-tertiary)}.source-item:last-child{border-bottom:none}.source-info{display:flex;align-items:flex-start;gap:var(--spacing-md);flex:1}.source-icon{width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:var(--border-radius);flex-shrink:0}.source-icon svg{width:24px;height:24px}.source-icon.icon-indigo{background-color:var(--primary-lighter);color:var(--primary)}.source-icon.icon-green{background-color:var(--success-light);color:var(--success)}.source-details{flex:1}.source-title{font-weight:500;color:var(--gray-900);margin-bottom:var(--spacing-xs)}.source-meta{font-size:.8125rem;color:var(--gray-500)}.source-stats{display:flex;flex-wrap:wrap;gap:var(--spacing-md);margin-top:var(--spacing-sm);font-size:.8125rem;color:var(--gray-500)}.source-actions{display:flex;gap:var(--spacing-xs);margin-left:var(--spacing-md)}.icon-btn{display:flex;align-items:center;justify-content:center;width:32px;height:32px;padding:0;border:none;border-radius:var(--border-radius);cursor:pointer;transition:all var(--transition-fast)}.icon-btn svg{width:18px;height:18px}.icon-btn-blue{background:transparent;color:#2563eb}.icon-btn-blue:hover{background-color:#eff6ff}.icon-btn-red{background:transparent;color:var(--danger)}.icon-btn-red:hover{background-color:var(--danger-light)}.status-icon{display:flex;align-items:center;margin-left:var(--spacing-sm)}.status-icon svg{width:20px;height:20px}.status-icon.completed svg{color:var(--success)}.status-icon.failed svg{color:var(--danger)}.status-icon.processing svg{color:var(--primary);animation:spin 1s linear infinite}.status-icon.pending svg{color:var(--warning)}.error-message{display:flex;align-items:center;gap:var(--spacing-xs);margin-top:var(--spacing-sm);padding:var(--spacing-sm);background-color:var(--danger-light);border-radius:var(--border-radius-sm);font-size:.8125rem;color:var(--danger)}.error-message svg{width:16px;height:16px;flex-shrink:0}.empty-state-content{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--spacing-2xl);text-align:center}.empty-state-icon{width:48px;height:48px;color:var(--gray-400);margin-bottom:var(--spacing-md)}.empty-state-icon svg{width:100%;height:100%}.empty-state-title{font-weight:500;color:var(--gray-500);margin-bottom:var(--spacing-xs)}.empty-state-description{font-size:.875rem;color:var(--gray-400)}.loading-content{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--spacing-2xl)}.loading-icon{width:32px;height:32px;color:var(--primary);animation:spin 1s linear infinite}.loading-text{margin-top:var(--spacing-sm);color:var(--gray-500);font-size:.875rem}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#00000080;display:flex;align-items:center;justify-content:center;z-index:var(--z-modal)}.modal-content{background-color:#fff;border-radius:var(--border-radius-lg);box-shadow:var(--shadow-xl);width:100%;max-width:480px;margin:var(--spacing-lg);max-height:90vh;overflow-y:auto}.modal-header{padding:var(--spacing-lg);border-bottom:1px solid var(--border-color)}.modal-title{font-size:1.125rem;font-weight:600;color:var(--gray-900);margin:0}.modal-body{padding:var(--spacing-lg)}.modal-footer{display:flex;justify-content:flex-end;gap:var(--spacing-sm);padding:var(--spacing-lg);border-top:1px solid var(--border-color)}.form-group{margin-bottom:var(--spacing-md)}.form-label{display:block;margin-bottom:var(--spacing-xs);font-size:.875rem;font-weight:500;color:var(--gray-700)}.form-input{width:100%;padding:var(--spacing-sm) var(--spacing-md);font-size:.875rem;border:1px solid var(--border-color);border-radius:var(--border-radius);transition:border-color var(--transition-fast)}.form-input:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #2196f31a}.file-upload-area{border:2px dashed var(--border-color);border-radius:var(--border-radius-lg);padding:var(--spacing-2xl);text-align:center;transition:border-color var(--transition-fast)}.file-upload-area:hover{border-color:var(--primary)}.file-upload-icon{width:64px;height:64px;color:var(--gray-400);margin:0 auto var(--spacing-md)}.file-upload-icon svg{width:100%;height:100%}.file-upload-title{font-size:1rem;color:var(--gray-600);margin-bottom:var(--spacing-xs)}.file-upload-hint{font-size:.8125rem;color:var(--gray-400)}.file-input{margin-top:var(--spacing-md)}.file-input input[type=file]{width:100%;max-width:300px;margin:0 auto}.file-list{margin-top:var(--spacing-md)}.file-list-item{display:flex;align-items:center;gap:var(--spacing-sm);font-size:.875rem;color:var(--gray-600);margin-bottom:var(--spacing-xs)}.file-list-item svg{width:16px;height:16px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--spacing-sm);padding:var(--spacing-sm) var(--spacing-lg);font-size:.875rem;font-weight:500;border-radius:var(--border-radius);border:none;cursor:pointer;transition:all var(--transition-fast);white-space:nowrap}.btn svg{width:16px;height:16px}.btn-primary{background-color:var(--primary);color:#fff}.btn-primary:hover:not(:disabled){background-color:var(--primary-dark)}.btn-secondary{background-color:var(--gray-200);color:var(--text-primary)}.btn-secondary:hover:not(:disabled){background-color:var(--gray-300)}.btn-danger{background-color:var(--danger);color:#fff}.btn-danger:hover:not(:disabled){background-color:#d32f2f}.btn-icon{padding:var(--spacing-xs) var(--spacing-sm);background:transparent;color:var(--text-secondary);border:1px solid var(--border-color);border-radius:var(--border-radius-sm)}.btn-icon:hover:not(:disabled){background-color:var(--bg-tertiary);color:var(--text-primary)}.btn-lg{padding:var(--spacing-md) var(--spacing-xl);font-size:1rem}.btn-green{background-color:var(--success);color:#fff}.btn-green:hover:not(:disabled){background-color:#388e3c}.btn-blue{background-color:#2563eb;color:#fff}.btn-blue:hover:not(:disabled){background-color:#1d4ed8}.btn-indigo{background-color:var(--primary);color:#fff}.btn-indigo:hover:not(:disabled){background-color:var(--primary-dark)}.btn-indigo-outline{background-color:var(--primary-lighter);color:var(--primary)}.btn-indigo-outline:hover:not(:disabled){background-color:var(--info-light)}.btn-green-outline{background-color:var(--success-light);color:var(--success)}.btn-green-outline:hover:not(:disabled){background-color:#a5d6a7}.btn-blue-outline{background-color:#eff6ff;color:#2563eb}.btn-blue-outline:hover:not(:disabled){background-color:#dbeafe}.btn-purple-outline{background-color:#f3e8ff;color:#9333ea}.btn-purple-outline:hover:not(:disabled){background-color:#e9d5ff}.form-group label{display:block;margin-bottom:var(--spacing-sm);font-weight:500;color:var(--text-primary)}.form-control:disabled{background-color:var(--bg-tertiary);cursor:not-allowed}select.form-control{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='24' height='24' viewBox='0 0 24 24' fill='none' stroke='%23757575' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 8px center;background-size:16px;padding-right:32px}.input-wrapper{position:relative;display:flex;align-items:center}.input-wrapper .input-icon{position:absolute;left:var(--spacing-md);color:var(--gray-500);display:flex;align-items:center}.input-wrapper .input-icon svg{width:20px;height:20px}.input-wrapper input{padding-left:44px}.toggle-password{position:absolute;right:var(--spacing-sm);background:none;border:none;cursor:pointer;padding:var(--spacing-xs);color:var(--gray-500)}.toggle-password:hover{color:var(--gray-700)}.card{background-color:var(--bg-primary);border-radius:var(--border-radius-lg);box-shadow:var(--shadow-sm);padding:var(--spacing-lg);margin-bottom:var(--spacing-lg)}.card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--spacing-lg);padding-bottom:var(--spacing-md);border-bottom:1px solid var(--border-color)}.card-title{font-size:1.125rem;font-weight:600;margin:0}th,td{padding:var(--spacing-md);text-align:left;border-bottom:1px solid var(--border-color)}th{font-weight:600;color:var(--text-secondary);font-size:.75rem;text-transform:uppercase;letter-spacing:.05em;background-color:var(--bg-tertiary)}tr:hover{background-color:var(--bg-tertiary)}.badge{display:inline-flex;align-items:center;padding:2px 8px;font-size:.75rem;font-weight:500;border-radius:9999px}.badge-draft{background-color:var(--gray-200);color:var(--gray-700)}.badge-scheduled{background-color:var(--info-light);color:var(--info)}.badge-running{background-color:var(--warning-light);color:var(--warning)}.badge-completed{background-color:var(--success-light);color:var(--success)}.badge-cancelled{background-color:var(--gray-200);color:var(--gray-600)}.status-badge{display:inline-flex;align-items:center;padding:4px 12px;font-size:.75rem;font-weight:600;text-transform:uppercase;letter-spacing:.05em;border-radius:var(--border-radius-sm)}.spinner{width:40px;height:40px;border:3px solid var(--gray-200);border-top-color:var(--primary);border-radius:50%;animation:spin .8s linear infinite}.spinner-small{display:inline-block;width:16px;height:16px;border:2px solid rgba(255,255,255,.3);border-top-color:#fff;border-radius:50%;animation:spin .8s linear infinite}.loading-state,.error-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--spacing-2xl);text-align:center}.error-state{color:var(--danger)}.empty-state{text-align:center;padding:var(--spacing-2xl);color:var(--text-secondary)}.alert{padding:var(--spacing-md) var(--spacing-lg);border-radius:var(--border-radius);margin-bottom:var(--spacing-lg)}.alert-success{background-color:var(--success-light);color:var(--success)}.alert-warning{background-color:var(--warning-light);color:var(--warning)}.alert-danger{background-color:var(--danger-light);color:var(--danger)}.alert-info{background-color:var(--info-light);color:var(--info)}.text-center{text-align:center}.text-right{text-align:right}.text-left{text-align:left}.text-primary{color:var(--text-primary)}.text-secondary{color:var(--text-secondary)}.text-success{color:var(--success)}.text-danger{color:var(--danger)}.text-warning{color:var(--warning)}.bg-primary{background-color:var(--primary)}.bg-success{background-color:var(--success)}.bg-danger{background-color:var(--danger)}.mt-1{margin-top:var(--spacing-xs)}.mt-2{margin-top:var(--spacing-sm)}.mt-3{margin-top:var(--spacing-md)}.mt-4{margin-top:var(--spacing-lg)}.mb-1{margin-bottom:var(--spacing-xs)}.mb-2{margin-bottom:var(--spacing-sm)}.mb-3{margin-bottom:var(--spacing-md)}.mb-4{margin-bottom:var(--spacing-lg)}.p-1{padding:var(--spacing-xs)}.p-2{padding:var(--spacing-sm)}.p-3{padding:var(--spacing-md)}.p-4{padding:var(--spacing-lg)}.d-flex{display:flex}.d-grid{display:grid}.d-none{display:none}.align-center{align-items:center}.justify-between{justify-content:space-between}.justify-center{justify-content:center}@media (max-width: 768px){h1{font-size:1.5rem}h2{font-size:1.25rem}.card{padding:var(--spacing-md)}th,td{padding:var(--spacing-sm)}}.tab-content{padding:var(--spacing-lg)}.toolbar{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:var(--spacing-md);margin-bottom:var(--spacing-lg)}.toolbar-right{display:flex;align-items:center;gap:var(--spacing-sm)}.toolbar-label{font-size:.875rem;color:var(--gray-600)}.preview-section{margin-top:var(--spacing-lg)}.preview-header{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:var(--spacing-md);margin-bottom:var(--spacing-md)}.preview-title{font-size:1rem;font-weight:600;color:var(--gray-900);margin:0}.preview-actions{display:flex;gap:var(--spacing-sm)}.preview-note{margin-top:var(--spacing-sm);font-size:.8125rem;color:var(--gray-500);text-align:center}.preview-footer{display:flex;justify-content:flex-end;gap:var(--spacing-sm);margin-top:var(--spacing-lg);padding-top:var(--spacing-lg);border-top:1px solid var(--border-color)}.loading-cell{display:flex;align-items:center;justify-content:center;gap:var(--spacing-sm);padding:var(--spacing-xl)!important;color:var(--gray-500)}.loading-cell svg{width:24px;height:24px;animation:spin 1s linear infinite}.empty-cell{text-align:center;padding:var(--spacing-xl)!important;color:var(--gray-500)}.font-medium{font-weight:500}.batches-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:var(--spacing-lg);padding:var(--spacing-lg)}.batch-card{background-color:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:var(--border-radius-lg);padding:var(--spacing-lg);transition:all var(--transition-fast)}.batch-card:hover{box-shadow:var(--shadow-md)}.batch-header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:var(--spacing-md)}.batch-title{font-size:1rem;font-weight:600;color:var(--gray-900);margin:0 0 var(--spacing-xs) 0}.batch-file{font-size:.8125rem;color:var(--gray-500);margin:0}.batch-stats{display:grid;grid-template-columns:repeat(2,1fr);gap:var(--spacing-sm);margin-bottom:var(--spacing-md)}.batch-stat{display:flex;justify-content:space-between;font-size:.875rem}.batch-stat-label{color:var(--gray-500)}.batch-stat-value{font-weight:500;color:var(--gray-900)}.batch-meta{font-size:.75rem;color:var(--gray-400);margin-bottom:var(--spacing-md)}.batch-meta p{margin:0 0 var(--spacing-xs) 0}.btn-block{width:100%}.modal-lg{max-width:600px}.modal-description{font-size:.875rem;color:var(--gray-600);margin-bottom:var(--spacing-lg)}.column-mapper{display:flex;flex-direction:column;gap:var(--spacing-md)}.column-row{display:flex;align-items:center;gap:var(--spacing-md)}.column-label{width:140px;font-size:.875rem;font-weight:500;color:var(--gray-700);flex-shrink:0}.column-row 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var(--spacing-lg);background-color:var(--danger);color:#fff;border:none;border-radius:var(--border-radius);cursor:pointer}.campaign-table-container{background-color:#fff;border-radius:var(--border-radius-lg);box-shadow:var(--shadow-sm);overflow:hidden}.campaign-table{width:100%;border-collapse:collapse}.campaign-table th,.campaign-table td{padding:var(--spacing-md);text-align:left;border-bottom:1px solid var(--border-color)}.campaign-table th{background-color:var(--bg-tertiary);font-size:.75rem;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--text-secondary)}.campaign-table tbody tr:hover{background-color:var(--bg-tertiary)}.campaign-table tbody tr:last-child td{border-bottom:none}.campaign-info{display:flex;flex-direction:column;gap:var(--spacing-xs)}.campaign-name{font-weight:600;color:var(--text-primary)}.campaign-desc{font-size:.75rem;color:var(--text-secondary)}.milestone-badge{display:inline-block;padding:2px 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var(--transition-fast)}.action-btn:hover{border-color:var(--primary);color:var(--primary)}.action-btn.danger:hover{border-color:var(--danger);color:var(--danger)}.empty-state{text-align:center;padding:var(--spacing-xl)!important;color:var(--text-secondary)}.empty-state svg{width:48px;height:48px;margin-bottom:var(--spacing-md);opacity:.5}.loading-state{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:300px;gap:var(--spacing-md)}.loading-state .spinner{width:40px;height:40px;border:3px solid var(--border-color);border-top-color:var(--primary);border-radius:50%;animation:spin 1s linear infinite}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000}.modal{background-color:#fff;border-radius:var(--border-radius-lg);padding:var(--spacing-xl);width:100%;max-width:500px;max-height:90vh;overflow-y:auto}.modal h2{font-size:1.25rem;margin-bottom:var(--spacing-lg)}.modal .form-group{margin-bottom:var(--spacing-md)}.modal .form-group label{display:block;font-size:.875rem;font-weight:500;margin-bottom:var(--spacing-xs)}.modal .form-group input,.modal .form-group select{width:100%;padding:var(--spacing-sm) var(--spacing-md);border:1px solid var(--border-color);border-radius:var(--border-radius);font-size:.875rem}.modal .form-group input:focus,.modal .form-group select:focus{outline:none;border-color:var(--primary)}.modal-actions{display:flex;justify-content:flex-end;gap:var(--spacing-md);margin-top:var(--spacing-xl)}.modal-actions .btn-cancel{padding:var(--spacing-sm) var(--spacing-lg);border:1px solid var(--border-color);border-radius:var(--border-radius);background-color:#fff;cursor:pointer}.modal-actions .btn-submit{padding:var(--spacing-sm) var(--spacing-lg);border:none;border-radius:var(--border-radius);background-color:var(--primary);color:#fff;cursor:pointer}.modal-actions .btn-submit:hover{background-color:var(--primary-dark)}@media (max-width: 1024px){.users-table-container{overflow-x:auto}.users-table{min-width:700px}}.settings-page{padding:var(--spacing-lg);max-width:900px}.settings-page h1{margin-bottom:var(--spacing-xl)}.settings-section{background-color:#fff;border-radius:var(--border-radius-lg);padding:var(--spacing-xl);box-shadow:var(--shadow-sm);margin-bottom:var(--spacing-xl)}.settings-section h2{font-size:1.125rem;margin-bottom:var(--spacing-lg);padding-bottom:var(--spacing-md);border-bottom:1px solid var(--border-color)}.setting-item{display:flex;justify-content:space-between;align-items:center;padding:var(--spacing-md) 0;border-bottom:1px solid var(--border-color)}.setting-item:last-child{border-bottom:none}.setting-info{flex:1}.setting-info .setting-label{font-size:.875rem;font-weight:500;color:var(--text-primary);margin-bottom:var(--spacing-xs)}.setting-info 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h2{font-size:1.25rem;margin-bottom:var(--spacing-md);color:var(--text-primary)}.api-key-description{color:var(--text-secondary);font-size:.875rem;margin-bottom:var(--spacing-lg)}.api-key-card{background-color:var(--bg-primary);border-radius:var(--border-radius);padding:var(--spacing-lg);margin-bottom:var(--spacing-md);box-shadow:var(--shadow-sm)}.api-key-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--spacing-md)}.api-key-model-info h4{margin:0 0 var(--spacing-xs) 0;font-size:1rem;font-weight:600}.model-provider{font-size:.75rem;color:var(--text-secondary);background-color:var(--bg-tertiary);padding:2px 8px;border-radius:var(--border-radius-sm)}.key-status-badge{display:inline-flex;align-items:center;padding:4px 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var(--danger)}.settings-tabs{display:flex;gap:var(--spacing-sm);margin-bottom:var(--spacing-xl);border-bottom:2px solid var(--border-color);padding-bottom:var(--spacing-sm);flex-wrap:wrap}.settings-tabs button{padding:var(--spacing-md) var(--spacing-lg);border:none;background:transparent;color:var(--text-secondary);font-size:.875rem;font-weight:500;cursor:pointer;border-radius:var(--border-radius);transition:all var(--transition-fast);position:relative}.settings-tabs button:hover{color:var(--text-primary);background-color:var(--bg-tertiary)}.settings-tabs button.active{color:var(--primary);background-color:var(--primary-lighter)}.settings-tabs button.active:after{content:"";position:absolute;bottom:calc(-1 * var(--spacing-sm) - 2px);left:0;right:0;height:2px;background-color:var(--primary)}.settings-content{background-color:var(--bg-primary);border-radius:var(--border-radius-lg);padding:var(--spacing-xl);box-shadow:var(--shadow-sm)}.config-section{max-width:800px}.config-section 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img{width:320px;height:auto;max-height:180px;object-fit:contain;filter:drop-shadow(0 10px 30px rgba(0,0,0,.15));opacity:.9;transition:opacity .3s ease,transform .3s ease}.awqaf-logo-overlay img:hover{opacity:1;transform:scale(1.05)}.language-selector-login{display:flex;justify-content:center;margin-top:16px}.login-page.rtl{grid-template-columns:1fr minmax(320px,440px)}.login-page.rtl .login-container{box-shadow:-8px 0 32px #0f172a14;order:2}.login-page.rtl .login-background{order:1}.login-page.rtl .input-wrapper input{padding-right:12px;padding-left:44px}.login-page.rtl .input-icon{left:auto;right:12px}.login-page.rtl .toggle-password{right:auto;left:12px}.login-page.rtl .awqaf-logo-overlay{left:25%;right:auto;transform:translate(-50%,-50%)}.login-page.rtl .login-background .pattern{background:radial-gradient(circle at 30% 20%,rgba(59,130,246,.22) 0,rgba(59,130,246,.22) 180px,transparent 181px),radial-gradient(circle at 20% 78%,rgba(37,99,235,.13) 0,rgba(37,99,235,.13) 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